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Could new dispensers benefit from the new Care Certificate?

New staff competence assessment

April 1st 2015

Tagged: HR Zone news England

By Ailsa Colquhoun

From this month, dispensing practices in England can start to use the new Care Certificate to demonstrate the competency of all non-regulated staff working in patient-facing roles.

The Care Certificate, which is a joint initiative by Health Education England and social care workforce development organisation Skills for Care, aims to implement common standards of training for non-regulated staff across health and social care in England. The new Certificate may also help employers in England to fulfil staff training obligations and improve staff mobility.

Based on 15 standards, the Certificate aims to give staff, employers and patients the confidence that certificated staff have a standardised level of introductory skills, knowledge and behaviours that enable them to provide compassionate, safe and high quality care and support. Providers of health or social care are reminded that they have a legal duty to assess the training needs of all staff who are new to their organisation; this assessment may indicate that a new member of staff needs to receive training in all, some or none of the Care Certificate standards before providing unsupervised care. Individual employers are responsible for maintaining records of staff training, which may be required for inspection purposes by the CQC.

The 15 standards in the Care Certificate are:

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person centred way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disability
  10. Safeguarding adults
  11. Safeguarding Children
  12. Basic Life Support
  13. Health and Safety
  14. Handling information
  15. Infection prevention and control

Training and resources to support staff in achieving the Care Certificate are available now. New staff are expected to be the primary recipients of the Care Certificate, which can be used as part of the induction process, although existing staff may also benefit from an assessment based on the competencies required by the Care Certificate. Qualification is based on a self assessment tool and input from a manager, employer or assessor using resources and guidance set out by Skills for Care.

Please see: Health Education England; Skills for Care or Skills for Health for full details.

A range of articles and resources have been added today to our HR Resources Zone:

  • Where to advertise your vacancy
  • Conducting an employment check
  • Contracts of Employment (including downloadable template contracts and a ‘how to’ video tutorial)
  • Staff Induction

For more resources to  help DDA Members with recruitment, please visit the HR Resources Zone of our Website.






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