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Supply problems narrative

Resources to help you talk to patients

January 26th 2018

Tagged: Dispensary guidance news Pharmacy owners' news

By Ailsa Colquhoun

Pharmacy negotiator PSNC has created a factsheet which provides some suggested ‘lines of conversation’ that dispensers can adapt to explain medicines supply shortages to patients.

Although the resource relates to community pharmacy patients, this can be adapted easily for use in the GP dispensary.

DDA members experiencing supply problems are asked to email the DDA office with details of the affected line and the expected shortage period, if known.


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