April 23rd 2025

By Ailsa Colquhoun

DDA members stand out for GP experience

Five DDA members are in the top 10 for highest patient experience, a new survey reveals.

Blackdown Practice in Cullompton, Devon, tops the poll with 100 per cent positive GP experience, according to the survey of General Practice Profiles compiled by vape retailer Vapekit.

All practices in the top 10 have positive GP experience scores of over 99 per cent. Other DDA practices in the top 10 are (in descending order):

  • Elsenham Surgery, near Bishops Stortford, Herts
  • Hamstreet Surgery, near Ashford, Kent
  • Cartmel Surgery, near Grange over Sands, Cumbria
  • Corfe Castle Surgery, Corfe Castle, Dorset

According to the study, the average for all England GPs on patient satisfaction is 79.36 per cent.

England’s best GPs for patient satisfaction

Rank

GP Name

Borough

Integrated Care Board

Year of data

% of patients who had a positive GP experience

=1

Glenridding Health Centre

Cumbria

Northeast and North Cumbria ICB

2024

100.00%

=1

Blackdown Practice

Devon

Devon ICB

2024

100.00%

2

The Adderlane Surgery

Northumberland

Northeast and North Cumbria ICB

2024

99.72%

3

Lostwithiel Surgery

Cornwall

Cornwall and The Isles of Scilly ICB

2024

99.56%

4

Elsenham Surgery

Hertfordshire

Hertfordshire and West Essex ICB

2024

99.47%

5

Hamstreet Surgery

Kent

Kent and Medway ICB

2024

99.46%

6

Caldbeck Surgery

Cumbria

Northeast and North Cumbria ICB

2024

99.44%

7

Cartmel Surgery

Cumbria

Lancashire and South Cumbria ICB

2024

99.411%

8

Sunniside Surgery

Tyne and Wear

Northeast and North Cumbria ICB

2024

99.409%

9

Corfe Castle Surgery

Dorset

Dorset ICB

2024

99.31%

10

Chagford Health Centre

Devon

Devon ICB

2024

99.21%

  • A separate study finds that patient satisfaction is higher in GP practices that have more GPs (particularly GP partners), have smaller list sizes, deliver more GP appointments and do more of those appointments face-to-face. Additional direct patient care staff – such as physiotherapists, pharmacists and care co-ordinators – are not associated with higher satisfaction.

 


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