News » MHRA alert » Recall: Besins Healthcare (UK) Ltd, Oestrogel Pump-Pack 750 micrograms/actuation Gel (estradiol)
March 21st 2024
Two batches of Besins Healthcare (UK) Ltd, Oestrogel Pump-Pack 750 micrograms/actuation Gel (estradiol) are being recalled.
The affected batches are as follows:
|
Batch No |
Expiry Date |
Pack Size |
First Distributed |
|
74800 |
31/07/2026 |
1 |
06/11/2023 |
|
74830 |
31/08/2026 |
1 |
08/11/2023 |
The recall relates to mechanical faults in the pump, which result in the failure to dispense the product and in some cases, the detachment of the pump from the container. It is estimated that 11 per cent of units across the two batches could be affected by the defect.
Where the pump is functioning, there is no impact on the quality or safety of the gel and therefore this is not a patient level recall.
Dispensaries are asked to quarantine all remaining stock and return it to your supplier using your supplier’s approved process.
Patients who present with a defective pump from these batches should be issued a prescription for a replacement product. Where patients pay for NHS prescriptions, a charge for the new prescription will apply; patients may contact the Defective Medicines Reporting Centre if further information is required.
For medical information enquiries please contact the Besins Healthcare UK Ltd Medical Information via email besins@eu.propharmagroup.com or by calling +44 (0)1748 828 789.
