News » Dispensary guidance news, England » Dispensers urged to check HRT PPC claims
August 12th 2025
Dispensary teams are urged to check patients’ claims for HRT Prescription Prepayment Certificate (HRT PPC) exemption, following new research showing over 200,000 erroneous claims in one year.
NHS Business Services Authority (NHSBSA) data shared with Community Pharmacy England shows that sertraline is the most common medicine for which patients are incorrectly claiming a prescription charge exemption using the HRT PPC.
Other medicines incorrectly ticked as eligible for the HRT PPC exemption include the following:
The NHSBSA data covers a period of 12 months between June 2024 and May 2025 of prescriptions that did not include any approved HRT PPC medicines.
The list of HRT medicines covered by the HRT PPC is published in Part XVI of the Drug Tariff. Patients can check the NHSBSA website for an up-to-date list of HRT medicines covered by the HRT PPC.
